Tip #1304 – Have you ever gotten stuck during sales entry not knowing where a sales rep override is coming from?

Overrides button during sales entry to view the hierarchy of sales rep overrides for the selected customer and then continue with your sales entry.  Sales rep overrides are generated from the X-Reference records.  An established “hierarchy” is used to determine which X-Reference record overrides another. The sales rep override screen shows all the X-Reference records used to determine the final override results.

To View Overrides During Sales Entry:

  1. During the sales entry process you can view the source of a sales rep override if present. To do so, simply select the Overrides look up button in the Sales Entry screen.

    NoteSales Entry Screen

  2. When this button is selected, the Sales Rep Hierarchy (or Overrides) screen is shown. This screen will display the order in which the existing overrides are processed from top to bottom.
  3. The bottom value in each column (being the final override results) is summarized in the Results row in this screen.
  4. Select the Exit  button to return to the Sales Entry screen where you left off and so you can continue with your sales entry.Sales Rep Overrides Screen 1

To View Overrides From the Main dynaMACS Screen:

  1. To view the Sales Rep Overrides, from the dynaMACS main screen select Edit>Mfg>Cust X-Reference>Display OverridesdynaMACS Main Screen
  2. The Sales Rep Hierarchy (or Overrides) screen is shown. This screen will display the order in which the existing overrides are processed from top to bottom.
  3. The bottom value in each column (being the final override results) is summarized in the Results row in this screen.
  4. Select the Exit button to close the Sales Rep Overrides screen.Sales Rep Overrides Screen 2

Case Study: Texas Reps

“I can’t explain how different life is with dynaMACS eSi. Data entry time went from countless hours a month to just a few minutes. It’s like night and day.”

Ava Sewell, Office Manager/Operator
Texas Reps

Texas_Reps_LogoClient Challenge

Texas Reps sales agency implemented dynaMACS software over a decade ago and has been a loyal customer ever since, touting the benefits of the easy-to-use software that quickly provides sales and commission data with the ability to perform in-depth analysis.
When Ava Sewell, office manager and operator, joined Texas Reps a year ago, she too began using the software. But she was spending several hours every month manually entering sales and commission information from manufacturer reports. However, while exploring dynaMACS, she came upon a module that her predessor in the office did not utilize: eSi (electronic sales information).

Texas_Reps_StatisticsdynaMACS Solution

eSi electronically and automatically processes files (like excel spreadsheets) provided by manufacturers. Manual data entry from paper or emailed reports is virtually eliminated. Sewell quickly realized the possibilities and benefits of using eSi.

As with any new software feature, Sewell was at first a bit intimidated by eSi’s powerful capabilities. She called dynaMACS support, who she says “walked me through using eSi and helped me every step of the way.”

Once she began using eSi, her job changed forever – for the better. Now that she is up and running, Sewell reports, “I can’t explain how different life is with dynaMACS’ eSi. Importing data into our system is so easy now. I used to spend countless hours a month on data entry. With eSi, it literally takes just a few minutes. All I do is click a few buttons, and eSi takes over. It does what it needs to do automatically. It’s a night and day difference.”

Once she imports the data and updates dynaMACS, she emails the information to sales managers. They have current sales and commission data in minutes and with a few mouse clicks, can perform in-depth sales analysis.

Even now, when Sewell has a question, the dynaMACS support team is there to help. In fact, she says, “agencies who don’t utilize dynaCARE support might not use the software to its full potential.”