At MACS Software, we offer an array of resources when you have questions or need help using our products. To better serve your technical support needs with dynaMACS software, we have provided many resources on this website. We also offer dynaCARE support program to provide you with premium support options. Many areas on this website are designed for use by dynaCARE members only. If you are not a member of dynaCARE support program, click on the Support Service links to the right to review the benefits of the program.

Technical Support

Need help with your dynaMACS? MACS Software offers a variety of technical support options, based on an extensive repository of product and industry knowledge. Visit the Frequently Asked Questions page.

dynaCARE members may click here to download the latest software upgrades at no-charge. Users who are not a member of the dynaCARE program may call 800-321-1788 to purchase the latest software upgrades.

MACS Software technical support bridges many of the gaps separating customer support from customer satisfaction. Our technical support team uses our products and industry expertise to ensure you receive valuable, quick assistance. We offer a variety of technical support options to suit your timeframe and budget. Regardless of the MACS product you use, or your organization’s size, we pride ourselves on providing support for each and every customer.

Here is the dynaMACS Software Support Policy (PDF).

Technical Support Contact Information

  • Online Contact Form: Submit a support request
  • Support E-mail:
  • Phone Support – dynaCARE Users:
    Support Hours: 8am to 5:30pm EST, Monday through Friday

    • Phone: 866-633-6227
  • Phone Support – Non-dynaCARE Users:
    • Phone: 239-566-2460

To become a member of dynaCARE support program, call 800-321-1788.

If you have questions or comments regarding our technical support services, contact us at