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dynaCARE
Protect your investment: Help desk support
Enrollment in dynaCARE provides you the fastest, most reliable
access to the dynaMACS technical support team with prompt
attention to your concerns.
Telephone support
dynaCARE provides you a toll free number to access the
technical support team. Your calls are given the highest priority
and will be answered in the most timely manner possible.
Online
“The few times I
called Technical Upgrades
Support I received All dynaMACS software upgrades are downloadable from the
immediate “Members Only” area on our website. You will be advised by
answers, not call e-mail when these upgrades are ready for download.
backs… very Most new features and enhancements are the result of feedback
impressive.” from our dynaCARE clients who have taken time to speak with
the technical support team to make their wishes known.
RGH & Associates
Technical guidance
Access to technical support areas on our web site is available only
to dynaCARE members. A current list of optimal system
requirements is also available on our website.
Discounts
Training
dynaCARE provides discounts on training, done via the Internet,
in your office or in ours.
Non- dynaCARE assistance
While the majority of circumstances which may arise are covered
by dynaCARE, there may a time when the problem involves
something other than the dynaMACS software, for example,
printers, data conversion, and so on. For those clients on
dynaCARE, there is a discount given to these normally billable
items.
Plan pricing
Analyze sales… dynaCARE support is included in the subscription license.
Pay reps…
Track commissions…
Simple. Powerful. Results.
48 www.dynamacs.com