| At MACS Software, we offer an
array of resources when you have questions or need
help using our products. To better serve your
technical support needs with dynaMACS software, we
have provided many resources on this website. We
also offer dynaCARE support program to provide you
with premium support options. Many areas on this
website are designed for use by dynaCARE members
only. If you are not a member of dynaCARE support
program, click on the Support Service links below to
review the benefits of the program.
Technical Support
Need help with your dynaMACS? MACS Software
offers a variety of technical support options,
based on an extensive repository of product and
industry knowledge. Visit the Frequently Asked
Questions page by clicking the link on the left.
dynaCARE members may click on the Downloads
link on the left to download the latest software
upgrades at no-charge. Users who are not a member
of the dynaCARE program may call
800-321-1788 to purchase the latest software
upgrades.
MACS Software technical support bridges many of
the gaps separating customer support from customer
satisfaction. Our technical support team uses our
products and industry expertise to ensure you
receive valuable, quick assistance. We offer a
variety of technical support options to suit your
timeframe and budget. Regardless of the MACS
product you use, or your organization's size, we
pride ourselves on providing support for each and
every customer.
Here are the dynaMACS Software Support
Policies:
Perpetual License:
Perpetual_Support_Service.pdf
Subscription License:
Subscription_Support_Services.pdf
Technical Support Contact Information
Online Contact Form:
Submit a
support request
Support E-mail:
support@dynamacs.com
dynaCARE Members
Phone: 866-633-6227
Fax: 239-514-3162
Support Hours: 8 a.m.- 6 p.m. EST, Monday–Friday
Non-dynaCARE Users
Fax: 239-514-3162
To become a member of dynaCARE support program,
call 800-321-1788.
If you have questions or comments regarding our
technical support services, contact us at sales@dynamacs.com.
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