Tip #1303 – dynaMACS Software Help Resources

From within dynaMACS you can select the Help option and a complete list of resources is displayed. Some of these resources are documents that you can print and keep for quick reference. Others, such as our live demos, will take you directly to our website where you can view videos and FAQ’s. There are also some interactive resources such as checking for software updates and registering your dynaMACS software.Below is an outline of the resources available and how to access them.

To Access the Help Menu

  1. From the dynaMACS main screen select the Help option from the menu bar.Main Screen

List of Help Topics

Help Topic

What it Does

What’s New . . . Displays a .PDF file containing all of the enhancements and corrections for the latest version of dynaMACS.
Live Demos on our Website Opens the dynaMACS website displaying the webpage for viewing online demo videos.
Getting Started Opens a .PDF file with instructions on getting started with dynaMACS.
dynaHELP Opens a .PDF file of dynaHELP which contains help on all of the dynaMACS features.
Remote Support You may be asked to select this feature by a dynaCARE support rep which will enable them to direct connect to your computer via Team Viewer in order to trouble shoot any problems you are having.
Previous Release Notes Opens a .PDF file containing all of the enhancements and corrections from previous versions of dynaMACS.
FAQ’s on the web Opens the dynaMACS website displaying the webpage for Frequently Asked Questions (FAQ’s).
Show Tips Opens the dynaMACS website displaying the webpage for the dynaMACS Support Tips library.
Register dynaMACS Opens a dialog box which will send an email to dynaMACS to register your dynaMACS software program.
Check for software updates Opens a TrueUpdate dialog box to check for available software updates.
About dynaMACS Opens a dialog box displaying information about your dynaMACS software such as serial number, software version, etc.


Case Study: Wes Coast Marketing

“Access to sales & commission data is instant. No waiting. dynaMACS eliminates the time lapse.”

Chris Mitchell
Operations Manager, Wes-Coast Marketing

Wes_Coast_Marketing_LogoClient Challenge

Like most agencies back in 1998, Wes-Coast Marketing was using Excel spreadsheets for sales and commission data. The agency “got by” with it, but reporting and analysis capabilities were bare-bones. A few years after launching, Wes-Coast experienced exponential growth in a relatively short period of time. Spreadsheets no longer filled the bill. The agency needed a powerful, technologically sophisticated software solution to manage and track sales and commission data, Operations Manager Chris Mitchell explains.

Wes_Coast_Marketing_StatisticsdynaMACS Solution

Wes-Coast chose dynaMACS software and was immediately impressed with the instant on-screen access to all sales information. For the first time, the agency was able to combine and analyze sales for all manufacturers in one database and provide sales reps with up-to-date sales reports. Principal Jim Marino remembers the pre-dynaMACS days. “It was an antiquated, paper-driven process that resulted in lengthy delays in getting information.”

Since switching to dynaMACS, Wes-Coast realizes the value of powerful agency software and takes advantage of the newest features as they are released.

First, the agency’s field salespeople and principal were equipped with dynaMACS Mobile on their laptops, so they had access to sales and commission information from anywhere as soon as the agency distributed it electronically. “Before dynaMACS Mobile, once a month we would mail out reports. By the time the reps saw the data, it was a month-and-a-half to 2-months old,” says Marino.

Next, the agency became an early adopter of the latest dynaMACS advancement: cloud processing. The team sees real-time data. They have the most recent figures, can get high-level sales information, drill down to detailed information, and send reports to reps – even email up-to-date reports to customers.

“Everything is instant. No printing stacks of paper. No waiting. The time lapse is eliminated,” says Mitchell.